Shipping and Delivery

*excluding weekends and/or holidays

ORDER PROCESSING TIMES

Please allow 2-3 business days for normal processing. Orders are processed and delivered Monday–Friday, except for national holidays. Orders may experience longer processing and delivery times during holidays.

Orders placed after our shipping cut-off time of 2:30pm EST will be processed on the next business day. Orders placed on weekends or holidays will be processed on the next business day. Express/Overnight orders will be shipped out immediately after normal processing. 

SHIPPING RESTRICTIONS

For orders shipped to P.O. Box addresses, rural postal codes, and remote locations considered "beyond points", we can reach your destination through Standard shipping only. Please allow additional time for orders shipped to these addresses.

ORDER TRACKING

Once an order has shipped, you will receive an e-mail with the tracking number. Just click on the link to track the progress of your shipment. It may take 48-72 hours for your tracking number to be activated on our shipping carrier's site.

REFUSED/UNCLAIMED SHIPMENTS

Please note that if you refuse your order, or any part of it without authorization, you will be responsible for all shipping charges. We cannot accept responsibility for unclaimed shipments. 

SHIPPING REFUNDS

Refunds include the total value of any returned items. Please note that delivery fees are non refundable unless you were shipped an incorrect item by Struck.

All orders are subject to availability and credit authentication.